We appreciate your interest in the accessibility of our online presence.
We want everyone to be able to use our online shop without limitations. That’s why we are committed to digital accessibility and are continuously working to make our offerings accessible to all. Accessibility is a central part of our commitment to actively promote inclusion and create a shopping experience that is truly for everyone.
Therefore, we strive to make our online presence accessible in accordance with the national transposition laws of Directive (EU) 2019/882.
This Accessibility Statement applies to: https://www.dogs-heaven.com/en/
1. General Description of the Service
Through our online presence, we provide you with access to our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and the national laws transposing it.
In our online shop, you can:
- purchase goods.
2. Descriptions and explanations necessary to understand the provision of the service
On the product pages, you can initially add our products to the shopping cart without obligation. You can modify your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The available payment methods are listed during the checkout process.
3. Description of Compliance with Accessibility Requirements
3.1 Application of Harmonized Standards and Technical Specifications
Our online presence complies:
3.2 Supportive Measures
Our website provides the following supportive measures:
4. Contact Information - Report an Accessibility Issue
Dog's Heaven GmbH
Email: [email protected]
5. Phone support for persons with disabilities
We offer a hotline for persons with disabilities and users of assistive technologies. You can contact us at the following phone number: +49 89 444432801
The last update was made on 27.06.2025.
